Refund Policy

Last updated: 2026-10-05

Defective plaques

If your plaque arrives damaged or the NFC tag does not work as configured, contact us within 14 days of delivery for a free replacement or full refund.

Change of mind

Because each plaque is configured specifically for your business's Google Review link, we are unable to offer refunds once a plaque has been programmed and shipped, except in cases of defect as described above.

How to request a refund or replacement

Email support@algidproject.com with your order details and a description of the issue. We aim to respond within 2 business days.

This policy does not affect any rights you may have under Saskatchewan's consumer protection legislation.